Shipping policy

Thank you for visiting and shopping at TrollyBaby.com.au. The following are the terms and conditions that constitute our Shipping Policy.

All items ordered on TrollyBaby are shipped from Perth, Australia.

Domestic Shipping Policy

All orders include free Express Shipping Australia wide.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

TrollyBaby is not liable for any products damaged or lost during shipping. However, if you experience any issues, get in touch straight away and we will do whatever we can to rectify the situation.

International Shipping Policy

We currently do not offer international shipping but we hope to in the future.